Shipping Policy

This Shipping Policy outlines the official shipping, delivery, and customs clearance rules for all orders placed on our website. All terms are formulated to provide clear and transparent logistics service standards, ensuring every customer can fully understand the order delivery process and related service specifications. By placing an order on our website, you agree to follow the shipping guidelines stated in this policy.

Order Processing & Handling Time

All orders will be processed and reviewed immediately after successful payment confirmation. Our team will complete product inspection, packaging, and logistics arrangement within 1 to 3 working days. We strictly check product quality and packaging integrity before dispatching goods to ensure that all items delivered to customers are intact and qualified.

During peak shopping seasons, promotional periods or occasional inventory adjustments, individual orders may encounter slight processing delays. We will try our best to ensure the stability of processing efficiency and push forward order shipment in the shortest possible time.

Delivery Time & Logistics Cycle

After the order is successfully shipped, the standard international delivery period ranges from 6 to 12 working days. The overall delivery time is affected by international logistics transportation, local customs clearance efficiency and regional distribution arrangements. All orders support real-time logistics tracking, allowing customers to check the latest transportation status at any time.

We cooperate with stable and reliable international logistics providers to ensure safe and orderly transportation of goods. In case of uncontrollable factors such as local logistics delays, customs temporary inspection and regional transportation adjustments, the delivery time will be appropriately extended based on the actual situation.

Customs & Import Duty Specification

We take full responsibility for all tariffs, import duties and other related incidental fees incurred during cross-border transportation and customs clearance. All additional costs generated in the process of international logistics and customs clearance shall be fully undertaken by our store.

Customers will not bear any extra hidden fees or customs charges. The product price displayed on the website is the only payment cost for customers, realizing a fully transparent consumption experience without additional expenses.

Delivery Address & Order Information

Customers need to fill in accurate and complete shipping information, including detailed recipient name, contact method and specific delivery address, when placing an order. We will deliver the goods strictly according to the shipping information submitted by customers.

If the customer fills in incorrect or incomplete address information, resulting in delivery failure, goods return or logistics delay, we will not be responsible for the subsequent processing cost and time loss. It is recommended that customers double-check order information before payment to ensure smooth delivery.

Undeliverable & Returned Shipments

For orders that fail to be delivered normally due to incorrect customer information, recipient absence, or local logistics refusal, the goods will be returned to the designated warehouse. After the returned goods are received and inspected, we will communicate with customers to carry out subsequent re-delivery or refund processing according to the actual situation.

Re-delivery of returned goods will follow the latest logistics arrangement standards, and the delivery cycle will be recalculated according to the new shipment time.

Shipping Service Update

We will continuously optimize logistics channels and improve delivery efficiency according to international transportation rules and service upgrades. We reserve the right to adjust the shipping service rules appropriately. The updated shipping policy will be displayed on the official website page in real time, and continued shopping on our website will be regarded as recognition of the latest policy terms.

Contact & Consultation

If you have any questions about order processing progress, delivery cycle, logistics tracking, customs clearance rules and other shipping related issues, please contact our official customer service team through the Contact Us page on the website. We will provide professional and timely reply and service guidance.